Our Terms & Conditions
Welcome to Satwalife.com! Please take the time to carefully read and understand the following Terms & Conditions. By using the services provided by the Satwalife.com website, you agree to abide by the terms outlined in this document.
Personal Information
During the registration process on our site, Satwalife.com may collect various pieces of personally identifiable information about you. This may include your name (first and last), alternate email address, mobile phone number, contact details, postal code, demographic information (such as age, gender, occupation, education, address), as well as data about the pages you visit, links you click, and your browsing activity on the site
Account & Registration Obligations
All customers are required to create an account and log in to place orders on our site. It’s important to keep your account and registration details accurate and up-to-date for effective communication regarding your purchases. By agreeing to our terms and conditions, you also consent to receiving promotional communications and newsletters after registering. You can opt out of these communications by unsubscribing in your “My Account” settings or by contacting our customer service.
Pricing
The prices listed for products on the site are generally the Maximum Retail Price (MRP), unless specified otherwise. The prices you see during ordering will be the same at the time of purchase or upon delivery. While most product prices remain stable, certain items like commodities and fresh food may have daily price fluctuations. If prices change between ordering and delivery, no additional charges will be collected or refunded during the delivery of your order.
Order Cancellation
Customers have the option to cancel an order within 48 hours of placing it by contacting our customer service. We reserve the right to cancel orders at our discretion if we suspect fraudulent activity or a violation of our terms and conditions. We maintain a list of fraudulent transactions and customers and may deny access or cancel orders from such entities.
Returns & Refunds
We have a customer-friendly refund policy. If a product does not meet the promised quality, you can return it within 48 hours of delivery. Upon return, we will issue a credit note for the value of the returned product, which can be credited to your account within 7 days or used for purchasing another product.
Prohibited Activities
You are prohibited from using the site for certain activities, including sharing unlawful, harassing, abusive, threatening, harmful, vulgar, obscene, or objectionable material; encouraging criminal conduct or violating relevant laws; gaining unauthorized access to computer systems; disrupting others’ use of the site; breaching laws or regulations; interfering with networks or websites connected to the site; and infringing on copyright by making, transmitting, or storing electronic copies of copyrighted materials without permission.
Modification of Terms
Satwalife.com reserves the right to modify the Terms & Conditions without prior notice. The latest version of the terms will always be available on the site. If you continue using the service, it implies your acceptance of the modified terms.
Governing Law and Jurisdiction
This agreement is governed by Indian law. Disputes will be settled in the courts of Ernakulam, India, with arbitration as an option.
Reviews, Feedback, Submissions
Any content you submit to the site, such as reviews, comments, feedback, etc., becomes the property of satwalife.com. Satwalife.com has the right to use, modify, and distribute submitted content. Submitted content must adhere to guidelines and not violate any third-party rights.
Indemnity
You agree to indemnify satwalife.com against claims arising from your actions or inactions, breaches of obligations, violations of laws, and more.
Termination
This agreement remains in effect unless terminated by you or Satwalife.com. Satwalife.com can terminate the agreement without notice. Your obligations and certain rights survive termination.
Please review these terms regularly. Your continued use of the service implies your acceptance of any updates or changes. If you do not agree with these terms, please discontinue using the service.
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