Refund Policy

Welcome to Satwalife.com (“we,” “our,” or “us”). We want you to have a satisfying experience with our products and services. This Refund Policy outlines the terms and conditions under which we offer refunds for our products and services.

Eligibility for Refunds

2.1. Product-Specific Policies: Refund eligibility varies depending on the type of product or service you’ve purchased. Please refer to the specific product or service page on our website for detailed refund information.

2.2. Timeframe for Refunds: Generally, we offer refunds within 48 hours from the date of delivery. After this period, refunds may not be available.

Grounds for Refunds

3.1. Quality Issues: If you encounter quality issues with our product or service, such as technical malfunctions or defects, we will investigate and determine eligibility for a refund.

3.2. Unmet Expectations: If our product or service does not meet your reasonable expectations as described on our website or in promotional materials, you may be eligible for a refund.

3.3. Cancellation of Services: If you choose to cancel a subscription-based service, a refund may be issued for any unused portion of the subscription, in accordance with the terms stated in the subscription agreement.

Non-Eligibility for Refunds

4.1. Change of Mind: Refunds will not be granted for purchases made due to a change of mind or for personal preferences.

4.2. Completed Services: Services that have been completed or partially utilized may not be eligible for a refund.

4.3. Third-Party Products or Services: If you purchase a third-party product or service through us, refund eligibility will be subject to the third party’s refund policy.

Refund Process

5.1. Refund Request: To request a refund, please contact our customer support team at [email protected] within the eligible timeframe and provide your order details, reasons for the refund, and any supporting documentation.

5.2. Evaluation: We will review your refund request and determine whether it meets the criteria outlined in this policy.

5.3. Refund Decision: If your refund is approved, we will initiate the refund process within 3 business days. The refund will be issued through the same payment method used for the original purchase, unless otherwise agreed upon.

Contact Us

If you have questions or concerns about this Refund Policy or need assistance with a refund request, please contact our customer support team at [email protected].

Changes to this Refund Policy

We reserve the right to update or modify this Refund Policy at any time, and any such changes will be effective upon posting the revised policy on our website.

By purchasing our products or services, you agree to the terms outlined in this Refund Policy.